Insurance Customer Service Representative

Location: Murrells Inlet, SC

Department: Strovis Insurance Agency

Type: Full Time

Min. Experience: Mid Level

Are you independent, driven by performance, and looking for more than a job?

We’re seeking a Personal Lines Customer Service representative.  This position offers a guaranteed base salary plus commission opportunities.  SC Property and Casualty licensed insurance agents only need apply

With Strovis Insurance, you’ll learn the essential skills to launch and grow your insurance career.  Strovis Insurance Solutions offers products to our clients that are designed to minimize the impact of accidents, natural disasters, and burglary.  We provide a wide range of both personal and commercial insurance to individuals and businesses in our community.  Go to www.strovisinsurance.com to learn more.

What will it be like to work for Strovis Insurance?
The CSR is responsible for increasing customer growth by rounding current customer accounts, processing policy renewals, marketing and selling personal insurance products and retaining valuable relationships with carriers that we represent on behalf of the agency.  The CSR is the client’s contact for insurance needs and questions relating to sales.   Success is based on relationships.  This is established by building customer rapport through good character traits.

The main duties and responsibilities of the CSR include:

  • Keeping abreast of agency offerings, policy management system and online software.
  • Compliance with all licensing requirements and continuing education is a requirement
  • Training for all carriers that the agency represents to obtain knowledge of products.
  • Account rounding- to other applicable lines.
  • Obtaining and maintaining referral relationships
  • Establishing relationships and networking outside of office to gain lead

What are we looking for in our employees?
Strovis has been built and run as a locally owned company and is not part of a larger corporation. We are proud to offer our services that are developed and based on loyalty and character. Our goal is to set ourselves apart from our competition by always offering flexible solutions and developing relationships so we are always in touch with the needs of our clients. Strovis is looking for exceptional people who share our vision and values; employees who will go the extra mile to find a solution for our clients.

The specific qualifications needed to be successful are:

  • Four years’ experience; or equivalent combination of education and experience.
  • Property and Casualty Insurance License preferred
  • Driven, self-motivated
  • Time management and organizational skills
  • Proficiency with Word, Excel, and Microsoft Outlook.  Applied/TAM software experience preferred.

As an employee of Strovis Insurance, you’ll enjoy…

  • A competitive salary package as well as uncapped commission opportunities
  • A generous PTO package including paid holidays
  • Health Insurance
  • Dental Insurance
  • Group Term Life
  • 401K retirement plan

By being hired into one of our positions at Strovis Insurance, you’ll be a key member of the Strovis team.  We want to offer our employees not just a job, but a career.  At Strovis Insurance you will find a friendly, fun workplace environment.  We value our employees just as much as our clients.  Apply today!

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